Shipping Policy

Delivery Service

At Sorevixa, we are committed to providing fast and reliable shipping services for all our decorative cushions. We process and dispatch orders Monday through Friday, ensuring your beautiful cushions reach you in perfect condition.

Delivery Areas and Times

Order Tracking

Once your order is dispatched, you will receive a confirmation email with your tracking number. All our deliveries are fully tracked, allowing you to monitor your package's journey every step of the way.

You can track your order using the tracking number provided in your dispatch email through our courier's website or by contacting our customer service team.

Delivery Process

1. Order Confirmation: You will receive an email confirming your order details immediately after purchase.
2. Order Processing: Our team will process your order within 48 hours of receipt.
3. Dispatch Notification: Once your order is dispatched, we'll send you a tracking number.
4. Delivery: Our courier partner will deliver your package within the specified timeframe for your region.

Special Delivery Requirements

If you have any special delivery requirements, please contact our customer service team before placing your order:

• Email: ask@sorevixa.com
• Phone: +44 203 062 3379
• Address: 34 Dawlish Ave, London SW18 4RW, UK

Important Notes

• Delivery times are estimated and may vary during peak periods or due to unforeseen circumstances.
• Orders placed after 2 PM will be processed the following business day.
• We do not deliver to PO boxes.
• Additional charges may apply for remote areas.
• Custom orders may require extended delivery times.